Married By Design Privacy Policy

Last updated: July 30, 2026

Not a crisis service.

Married By Design is not a substitute for professional therapy or mental health treatment. If you or your partner are experiencing a mental health crisis, domestic violence, or safety concerns, please contact a qualified professional, call 988 (Suicide and Crisis Lifeline), or reach the National Domestic Violence Hotline at 1-800-799-7233.

Married By Design is operated by LiZug LLC, a Rhode Island Limited Liability Company.

IMPORTANT PRIVACY NOTICE

Married By Design respects your privacy and is committed to protecting the personal information you provide while using our platform.

This Privacy Policy explains how LiZug LLC ("Company," "we," "us," or "our"), operating as Married By Design, collects, uses, processes, protects, and shares information when you:

Create an account
Complete self-reflection questionnaires
Use the Relationship Space
Receive AI-generated insights
Participate in coaching
Purchase programs
Communicate with us

By using Married By Design, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy works together with:

Married By Design Terms of Service
Consent for Data Processing Agreement
Coaching Agreement, when applicable

1. Company Information

1.1 Operator

Married By Design is owned and operated by:

LiZug LLC

A Rhode Island Limited Liability Company.

In this Privacy Policy, LiZug LLC may be referred to as:

Company
Married By Design
We
Us
Our

2. Information We Collect

We collect information that you voluntarily provide and information automatically collected when you use the platform.

2.1 Account Information

When you create an account, we may collect:

Full name
Email address
Phone number
Age confirmation
Gender information if provided
Location information if provided
Account preferences
Login and authentication information

2.2 Spouse Information

When you invite your spouse to join Married By Design, we may collect:

Spouse name
Spouse email address
Invitation information
Account connection information

You represent that you have permission to provide your spouse's information for the purpose of inviting them to participate.

2.3 Relationship Reflection Information

Married By Design collects information through self-reflection questionnaires and reflection activities.

This may include:

Behavioral style information
Attachment style information
Communication patterns
Conflict patterns
Emotional connection information
Intimacy-related reflections
Core values
Life vision alignment
Stress responses
Family system information
Relationship goals
Personal reflections

2.4 Program and Coaching Information

We may collect:

Homework responses
Progress information
Program completion data
Coaching notes
Session scheduling information
Communications with coaches

2.5 Payment Information

Payments are processed through third-party payment providers.

Married By Design does not store complete payment card numbers.

Payment providers may collect:

Billing information
Transaction information
Payment details

Payment information is handled according to the privacy policies of the applicable payment provider.

2.6 Communication Information

We may collect:

Emails
Customer support requests
Feedback
Messages sent to Married By Design

2.7 Usage Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited
Usage activity
Login timestamps
Platform interactions

2.8 Consent Records

We maintain records of:

Terms of Service acceptance
Privacy Policy acceptance
Consent for Data Processing acceptance
Coaching Agreement acceptance when applicable
Date and time of acceptance

3. Sensitive Relationship Information

3.1 Nature of Information

Because Married By Design helps couples understand their relationship, users may voluntarily provide sensitive personal information.

This information may relate to:

Relationship dynamics
Emotional experiences
Communication challenges
Conflict patterns
Personal values
Intimacy
Family relationships

3.2 Not Medical or Mental Health Information

Married By Design is not a healthcare provider.

The information collected through the platform is used for relationship education, self-reflection, and coaching purposes.

The platform does not:

Diagnose medical conditions
Provide mental health evaluations
Provide therapy
Replace licensed professional care

3.3 Voluntary Submission

You choose what information you provide.

You should only submit information you are comfortable sharing and understand that relationship information can be sensitive.

4. How We Use Your Information

We use information to:

4.1 Provide Services

Including:

Creating your account
Delivering reflection questionnaires
Generating relationship profiles
Creating Couple Maps
Providing educational exercises
Providing coaching services

4.2 AI Generated Insights

Married By Design uses artificial intelligence systems to assist in creating:

Relationship profiles
Couple Maps
Educational recommendations
Coaching support materials

AI-generated content:

Is created based on information you provide
Is not a professional diagnosis
Is not guaranteed to be accurate
Is provided for educational and coaching purposes only

4.3 Platform Improvement

We may use information to:

Improve platform functionality
Improve questionnaire methodology
Improve user experience
Develop new features

Where possible, we use aggregated or de-identified information for improvement purposes.

4.4 Communication

We may use your information to send:

Account notifications
Program updates
Customer support messages
Service updates and platform announcements
Educational content and relationship education materials
Newsletters
Marketing and promotional communications where permitted by law

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in those messages or by contacting Married By Design at admin@marriedbydesign.com.

Even after you unsubscribe from marketing communications, we may continue to send transactional communications required to operate the service, including account notices, billing notices, security notifications, and other service-related communications.

4.5 Safety and Compliance

We may use information to:

Prevent fraud
Protect platform security
Enforce our Terms of Service
Comply with legal obligations

5. Who Can Access Your Information

5.1 You

You can access your own account information and personal responses.

5.2 Your Spouse

When accounts are connected:

Certain shared relationship features may become visible
Couple Maps may be visible to both partners
Individual questionnaire responses remain private unless specifically shared

Your spouse does not automatically receive access to your private responses.

5.3 Married By Design Team

Authorized Married By Design personnel and coaches may access information necessary to:

Provide services
Review platform quality
Support users
Improve the platform

5.4 Third Party Service Providers

We use trusted third-party service providers to operate the platform. Our current providers include:

Stripe, Inc. for payment processing and billing
Mailjet for email delivery
Google Gemini AI, accessed through Lovable AI infrastructure, for artificial intelligence processing
Lovable for platform infrastructure and application hosting

These providers process information only as necessary to provide services to Married By Design, and they are subject to appropriate privacy, confidentiality, and security obligations.

If we add or change service providers, this Privacy Policy will apply to information processed by those providers.

5.5 Legal Requirements

We may disclose information when required by:

Law
Court order
Government request
Legal proceedings

We may also disclose information when necessary to protect:

Users
The Company
Platform security
Public safety

5.6 No Sale of Personal Information

LiZug LLC does not sell personal information.

We do not rent or trade your personal information to third parties for marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

Encryption
Access controls
Database security protections
Authentication controls

No internet transmission or electronic storage method can be guaranteed to be completely secure.

You acknowledge that no company can guarantee absolute security.

7. Data Retention

We retain information only as long as reasonably necessary to:

Provide services
Maintain records
Meet legal obligations
Resolve disputes
Enforce agreements

Certain information may be retained after account deletion, including:

Payment records
Legal agreement acceptance records
Information required by law
Records necessary for dispute resolution

8. Cookies, Logs, and Tracking Technologies

Married By Design uses a limited set of technologies that are necessary to operate, secure, and maintain the platform. These currently include:

Authentication and session storage, which keeps you signed in and connects your session to your account
Server and application logs, which record technical details such as IP address, browser type, device type, pages requested, timestamps, and error information
Security monitoring, which helps detect fraud, abuse, and unauthorized access attempts
Infrastructure and performance monitoring provided by our hosting infrastructure, which helps identify errors, outages, and slow performance
Payment and fraud prevention technologies used by our payment processor when you complete a purchase

This information is collected to keep your account secure, deliver the services you request, process payments, diagnose technical problems, and improve the reliability and performance of the platform.

Married By Design does not currently use optional advertising cookies, third-party marketing trackers, or third-party website analytics tools. If advertising or analytics technologies are added in the future, this Privacy Policy will be updated and will apply to those technologies.

Users may manage cookie preferences through available browser settings. Blocking authentication or session storage may prevent the platform from functioning.

9. Your Privacy Rights

Depending on applicable law, you may have rights including:

Accessing your personal information
Requesting correction
Requesting deletion
Requesting a copy of your information
Withdrawing consent where applicable

To exercise privacy rights, contact: admin@marriedbydesign.com

10. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including:

Right to know what personal information is collected
Right to request deletion
Right to request correction
Right to opt out of sale or sharing of personal information

LiZug LLC does not sell personal information.

11. Children's Privacy

Married By Design is intended only for individuals who are at least 18 years old.

We do not knowingly collect information from children under 18.

If we learn that information from a minor has been collected, we will take reasonable steps to delete it.

12. International Users

Married By Design operates from the United States.

If you access the platform from outside the United States, your information may be transferred to and processed in the United States.

By using the platform, you acknowledge this transfer.

13. Business Transfers

If LiZug LLC is involved in:

A merger
Acquisition
Sale of assets
Business transfer

your information may be transferred as part of that transaction.

Any successor entity will remain responsible for protecting information according to applicable privacy obligations.

14. Changes to This Privacy Policy

LiZug LLC may update this Privacy Policy from time to time.

Material changes may be communicated through:

Email notification
Platform notification
Website notice

Continued use of Married By Design after updates means you accept the updated Privacy Policy.

15. Governing Law

This Privacy Policy is governed by and interpreted according to the laws of the State of Rhode Island, without regard to conflict of law principles.

16. Contact Information

Privacy questions or requests: admin@marriedbydesign.com

LiZug LLC
Operating as Married By Design

END OF PRIVACY POLICY